**Passionate about the world of tech?**
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do:**
* Provide exceptional customer support via chats, and emails
* Build positive and long-lasting relationships with customers
* Meet team KPIs
* Always be up-to-date with cutting-edge technology
* Securely work with customers’ sensitive information
* Apply the latest and greatest customer happiness practices
* Maintain working knowledge of our client’s products and services
* Communicate with developers and other departments of various IT companies
**What you need to succeed in this role:**
* **Native Japanese** and English communication skills
* At least **6 months of experience** in a customer support role
* Analytical and research skills
* Positive and responsible attitude
* Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
**Will be a great plus:**
* Experience with CRM systems
* Experience in crypto/finance
**Benefits and Perks:**
* Flexible schedule
* Opportunity to work fully remotely
* Inclusive international environment
* Compensation in USD
* Good bonuses for referring friends
* Paid intensive training and probation
* Work-life balance
* Responsive management interested in your growth and long-lasting cooperation
* Greenhouse conditions for self-development
**Who are we?**
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills!
**DISCLAIMER**
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
...? Headway can help you earn more through insurance! Headway supports thousands of mental health... ..., so that you can set the hours that work for you. Grow your caseload by... ...remotely via telehealth while working from home. We accept the following licenses on a state...
...At AZ Pet Stylist we aim to lead the way and demonstrate the highest standards and best practices within the grooming industry. Perks: Keep 100% of service sales (minus company flat fee) tips Biweekly deposits including tips Flexible Schedule/Complete freedom...
...MRG Exams Providing Disability Assessments Nationwide To Serve Our Veterans Help Military Families Achieve Work-Life Balance Make a Difference Founded in 1998, MRG is a provider of Independent Medical Exams for Workers Compensation, Disability, and the Veterans...
...are seeking a motivated and detail-oriented Marketing Associate with a focus on Social Media,... ...join our growing marketing team.This is an entry-level role perfect for a recent college graduate with a solid grasp of digital marketing concepts and strategies. In this...
...? Headway can help you earn more through insurance! Headway supports thousands of mental health... ..., so that you can set the hours that work for you. Grow your caseload by... ...remotely via telehealth while working from home. We accept the following licenses on a state...